Follow the cracked glass replacement and repair guide below to determine the best repair option for your device.
Unlike many other repair issues that may involve software malfunction, cracked glass on a mobile device is easy to diagnose. It’s also easy to inflict. Cracked cell phone screens caused by drops and falls are pretty common.
Unfortunately, the only way to fix a cracked screen is to replace it. Often a cracked screen doesn’t affect the mobile device’s ability to function right away, and owners simply learn to look past the distraction of the cracks. However, this can be dangerous, as the glass can nick or cut your skin. Over time, it can also cause more severe problems, such as dead spots, backlight malfunction, dark spots, and discoloration. Continued cell phone use with a cracked screen can eventually lead to a complete loss of functionality.
There are many do-it-yourself repair kits available for sale. With a replacement screen, a toolkit, and an online video, it is possible to replace a screen on your own. However, cell phone screens don’t just pop off and back on. Screen replacement requires a very steady hand with several delicate ribbons and other pieces. One wrong move can cause extensive and costly damage to the device.
The best way to repair your cracked screen without risking further damage to the phone is to bring it to a professional repair service. The trained technicians at Cell Phone Repair can fix your screen quickly and safely. If you visit a local CPR store, common repairs can be completed on-site while you wait. If you don’t have the time to wait, or if we are too far out of your way, mail it in. We will fix your screen and mail it back promptly so that you can get back to enjoying your phone.
Utilize the troubleshooting guide below to identify and solve issues with your smartphone or tablet’s home button.
Have you left the home screen on your cell phone only to find out that you are unable to return? Broken home buttons are common and can completely disrupt your ability to operate your phone. We can repair your home button. However, there are some techniques that you can try before contacting us for repair.
The issue could be dirt or sticky substance on or around the home button. Try using some rubbing alcohol (99%) and a tissue or cotton swab to wipe around the button. If this does not work, let a few drops of the alcohol land directly on the home button. Then tap the home button to let the alcohol seep in around it. After wiping the surface, wait about 15 minutes before testing the button again.
You can also try to calibrate the phone. First, open an app that was pre-installed, such as the clock. Then, hold down the sleep button until the “slide to power off” notification appears. Finally, press the home button and hold it until the home screen re-appears. Sometimes your home button can be misaligned from constant plugging and unplugging of the power connector. You can often pop it back into place but plugging in the connector, laying the phone flat, and pressing down on the connector for leverage.
If none of these options worked, you probably need a professional repair for your home button. Our experienced technicians are happy to help. We keep parts for most common repairs in stock, so most of the time we can perform a same day home button repair. We also offer a mail-in repair service for customers who can’t get to a local store.
Follow the power button replacement guide below for expert troubleshooting tips and repair advice.
If you are having trouble turning your phone on and off, it could be one of many problems. While it could be a battery issue, it could also be a broken power button. Cell buttons can take a beating through everyday wear and tear. If the phone is dropped, internal components of the power button can be knocked loose or broken causing the connections to be missed. There are a few things that you can do to troubleshoot the problem before seeking repair.
First, you’ll want to make sure your battery is not dead. Charge your phone overnight and try the power the power button again. If the phone still doesn’t turn on, then it could be the power button. There are do-it-yourself kits available for replacing the power button. However, you will have to work with very small and delicate pieces of your phone, and you run the risk of causing further damage. The other problem is that you could replace the power button only to find out that the issue was really a faulty battery. A professional diagnosis and repair can minimize the risk.
If you need to use your phone or retrieve data from it before having it repaired, you might be able to power it on by removing the battery and plugging it into the charger. After about five minutes, the phone may power on by itself. This allows you to get any immediate information that you need.
If you have determined that you need a professional repair for your cell phone power button, our technicians are ready to help. We have the knowledge and experience to get your power button working quickly. Visit one of our stores today or use our convenient mail-in repair service to get started.
Water damage can cause significant problems with the delicate internal circuitry in your phone or another electronic device, leaving it inoperable and your information gone for good. Was your device dropped in the toilet accidentally or slobbered on by the dog? Did you jump in the pool with your phone, leave it in the rain, or accidentally throw it in the wash? Try the following steps to save your phone.
Safety note: do not touch a phone that is wet and plugged into a charger!
Remove the device from the water as quickly as possible, and remove the battery immediately. Removing the battery quickly could make the difference to save your phone. Most phones have a white indicator near the battery that will turn pink or red if water has damaged the device. You can try to draw the moisture out by submerging the phone in a bowl of rice or other absorbent material overnight. You can also try to dry it out with a vacuum cleaner, as long as you don’t hold the vacuum too close to the device. Sometimes cleaning the phone with rubbing alcohol will work if it has not been exposed to water very long.
Here are some other Do’s and Don’ts.
Do’s:
Don’ts:
If you have tried the advice above and your phone is still not working, let us look at your phone. Our expert technicians at CPR will make every effort possible to salvage your water damaged phone or other device. However, if the damage is beyond repair, CPR has the technology to retrieve any information stored on your phone and transfer them to a new device. Walk-in to a local store or mail-in your device for a free estimate.
Is your device not charging or refusing to sync when you plug it in? Frequent use of the USB port can cause problems. It’s fairly easy to dislodge internal components that make the USB port work properly. Additionally, condensation can seep into the port and cause erosion and damage to your device. We can help you with repairs. However, you should try a few simple troubleshooting tasks to ensure that professional repair is what you need.
First, make sure that the problem is the USB port and not the cord itself. Try the USB cord with other devices to see if it is working correctly. If the cord does not work on any device, the problem might be with your cord and not the USB port. Try shutting down your device or computer, removing the power cord, and disconnecting it from other devices like printers. Restart the computer and re-try the USB port. Check online to see if there is an update for your operating system. If you are using Windows, check the device manager to see if a driver update is needed.
If troubleshooting steps did not solve your problem, our trained technicians are available to help. Our expertise can save you time and money. By identifying the problem areas first, CPR experts can replace or repair problem parts without replacing boards or circuits, which can turn out to be more expensive and unnecessary. You can mail in your device for repair or walk into a store today for on-site repairs. We can often fix the problem the same day.
Are you having issues with the speaker on your cell phone? You might need to have it repaired. Problems with your speaker can be a symptom of faulty wires, broken boards, or other internal issues. However, problems with sound could be caused by multiple parts of your phone.
Sometimes when you think you have a speaker problem you actually have a microphone problem. How can you tell the difference? If you are experiencing poor sound quality or you can’t hear anything sound at all, it is probably a speaker problem. If you can hear fine, but others cannot hear you on a call, then it is likely to be a microphone problem.
Your phone has more than one speaker. The internal speaker is what you hear on a phone call. It operates at a lower volume because you have the phone pressed against your ear. The external speaker is what you hear when your phone rings, or you are listening to music. This sound is meant to be louder so that you hear it when it is in your pocket, bag, purse, or across the room.
If you are not receiving any sound from your speaker, then it is probably a hardware problem with the speaker itself. However, if the sound is just distorted or fading in and out, then there could be other causes. Your phone could be having connection problems with your carrier. It could also be a software problem caused by a recently downloaded app. Check with your carrier, and if there is not a connection issue, then you might want to reset your phone. Make sure you backup your data first, as a reset will erase the data you have saved.
If troubleshooting has not helped, we are ready to fix your problem. Our expert technicians can get your speakers working again. We offer both walk-in and mail-in repairs for your convenience.
In addition to being able to repair nearly any small electronic gadget that comes through our doors, and being able to complete most repairs in less than two hours, we also guarantee the quality of our workmanship and the quality of our parts for a full 6 months!
What does it mean for you?If, at any time during our limited lifetime warranty period, the original repair fails because of the quality of the part we installed or the workmanship in repairing the device, we will fix it for FREE. No questions asked. Can’t beat a guarantee like that!
All CPR Stores are independently owned and operated. As such, not all stores may offer the same warranty.