Assurant Extends Longstanding T-Mobile Partnership with New Multiyear Agreement

Continuing to focus on enhancing the mobile customer experience
NEW YORK, September 26, 2022 — Assurant, Inc. (NYSE: AIZ), a leading global business services company that supports, protects and connects major consumer purchases, announced today a multiyear extension of its long-standing partnership with T-Mobile to continue providing comprehensive mobile device protection solutions.
Over the last ten years, the two companies have leveraged innovation and agility to enhance the device ownership experience for customers. Initially starting with trade-in and expanding to device protection, the relationship has broadened to offer additional value through upgrade and repair services, premium tech support and on-device diagnostics.
Starting in October, T-Mobile’s device repair program will be offered at Assurant’s nationwide network of nearly 500 Cell Phone Repair (CPR) by Assurant locations.
“We’ve been privileged to partner with T-Mobile to offer customers the broadest array of service and support options in the industry. Together, we’ve introduced several market-leading innovations, which revolutionized many aspects of the wireless protection industry and significantly enhanced the customer experience,” said Assurant President and CEO Keith Demmings. “We look forward to continuing to evolve our products and services to meet the everchanging needs of connected consumers.”
“T-Mobile customers deserve best-in-class experience and unbeatable service — and that’s what we’ll continue to deliver when they visit our T-Mobile stores,” said Jon Freier, president of T-Mobile Consumer Group. “When customers need the fast, personalized device repairs they’ve come to expect from Protection<360>, Assurant locations across the country will be ready to take care of them!”
Assurant expects the impact of these changes, including costs to support the transition from the current in-store setup to CPR locations, to be neutral to operating results in 2022. Over the long term, Assurant expects to continue to benefit from greater scale across the suite of services provided to T-Mobile’s customers.
About Assurant
Assurant, Inc. (NYSE: AIZ) is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and to deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.
Learn more at assurant.com or on Twitter @Assurant.
###
Media Contact:
Linda Recupero
Senior Vice President, Global Enterprise Communications
Phone: 201.519.9773
[email protected]
Andy Mus
Director, External Communications
Phone: 404-840-4185
[email protected]
Investor Relations Contacts:
Suzanne Shepherd
Senior Vice President, Investor Relations and Sustainability
Phone: 201.788.4324
[email protected]
Sean Moshier
Vice President, Investor Relations
Phone: 914.204.2253
[email protected]
Claremont, CA, February 10th, 2025 – CPR Cell Phone Repair, a global leader in electronic device repair services, is proud to welcome CPR Cell Phone Repair Claremont. to its growing network. Previously operating as iPhix Cell Phone Repairs, the store has officially transitioned to CPR, bringing an expanded service offering, industry-leading repair techniques, and the backing of a nationally recognized brand to its customers.
Located at 101 N Indian Hill Blvd C1-106 Claremont, CA 91711, the store will continue to serve the local community under the leadership of Zak Muhtashim Zakaria, who remains committed to providing high-quality, reliable repairs for smartphones, tablets, laptops, and other electronic devices.
CPR Claremont will offer the same trusted services customers have come to rely on, now enhanced with access to CPR’s national parts suppliers, advanced training programs, and an extended warranty on repairs. Customers can expect expert solutions for cracked screens, battery replacements, water damage, and more complex repairs, all backed by CPR’s reputation for excellence.
“We are excited to transition our store to CPR Cell Phone Repair and bring even greater value to our customers,” said Zak Muhtashim Zakaria. “This move allows us to leverage CPR’s extensive resources, advanced repair techniques, and customer-first approach while maintaining the personalized service our community expects.”
CPR Cell Phone Repair Claremont is open Monday through Friday from 10:00 AM to 7:00 PM and Saturday from 10:00 AM to 6:00 PM. The store is closed on Sundays. Customers can contact the store at 909-267-9247 or via email at claremont901389@cpr-stores.com. Additional information about CPR Claremont and its services can be found at Claremont, CA.
Founded in 1996 in Orlando, Florida, CPR Cell Phone Repair is the fastest-growing wireless technology franchise in North America, with over 850 locations globally. As a pioneer in the electronics repair industry, CPR offers same-day repair and refurbishing services for cell phones, laptops, gaming consoles, and other electronic devices. For more information about CPR Cell Phone Repair and franchise opportunities, visit www.cellphonerepair.com.